Although I can get on line and the e-mail problem appears to be sorted, I can't use the new modem.
After boot-up, it doesn't kick in and there seems to be no way of connecting. At present, I'm resorting to using my old 'Speedtouch' modem and no problems. It's a pity because the new modem has an Ethernet connection making it much faster than USB.
There's no point in contacting the helpline as there's usually a wait of at least 15 minutes before I can get through. When I eventually do get to an advisor, it's usually a paki type whom I just can't understand! Not to worry!
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